[Marketing Week]
Parents and grandparents combined with the 15 to 24-year-old group make up about 50% of Skype’s customers. “Skype has typically had a really broad appeal across the age range,” says Summers. About a fifth of its users are boomers.
Unlike Skype, however, many marketers often miss out on the boomer market, focusing solely on the alluring youth market. Diageo chief marketing officer Andy Fennell has said: “Targeting 18 to 34-year-olds is so outdated. Marketers need to respect and understand consumers over 35 who are adopting new media and staying active.”